POLICIES AND CONDITIONS OF HOSTEL EL MIRADOR

EL MIRADOR DE EL BOLSON HOSTEL RESERVES THE RIGHT OF ADMISSION / SMOKING IS PROHIBITED INSIDE THE ESTABLISHMENT (ONLY IN DESIGNATED PLACES)

– RESERVATION AND CANCELLATION POLICY:

• IT IS RESERVED WITH A % OF THE TOTAL RESERVATION, THE REST IS PAID UPON ENTERING THE HOSTEL.

• CANCELED RESERVATIONS ARE NOT REFUNDABLE BUT CAN BE REPROGRAMMED (SUBJECT TO AVAILABILITY AND CHANGE IN RATES)

– PAYMENT METHODS:

• WE HAVE ALL MEANS OF PAYMENT
* CHARGING WITH CREDIT OR DEBIT CARDS IS SUBJECT TO A 5% SERVICE FEE

HOSTEL OPERATION

– RECEPTION:

• The reception is not open 24 hours a day (it is open from 8 am to midnight). If you are going to arrive after 9 pm on the day of your reservation, PLEASE LET US KNOW!
• THE CHECK-IN TIME FOR SHARED ROOMS IS 10 pm AND FOR PRIVATE ROOMS IS 11 pm, otherwise the reservation will be considered cancelled.
• TO ENTER THE HOSTEL, IT IS NECESSARY TO PRESENT THE RELEVANT PERSONAL IDENTIFICATION (PASSPORT or ID)

•CHECK-IN TIME: from 2:30 p.m. to 9 p.m.
•CHECK-OUT TIME: 10:30 a.m. WITHOUT EXCEPTION!!

* YOU MAY REMAIN IN COMMON PLACES FOR A TIME AFTER THIS HOUR.

-LUGGAGE STORAGE:

• LUGGAGE STORAGE SERVICE X DAY X PERSON PRICE

– KITCHEN:

• WE ASK YOU EVERYTHING USED IN THE KITCHEN IS WASHED, DRIED AND STORED WHERE IT WAS FOUND.
•  THE KITCHEN OPENS AT 8:30 AM AND CLOSES ITS DOORS AT 12 AM (FROM APRIL TO DECEMBER FROM 8:30 AM TO 11:30 PM).
• ALL GUESTS MUST CLEAN THE KITCHEN AT THE TIME REQUESTED BY THE STAFF FOR CLEANING.

– DINING ROOM:

• THE DINING ROOM OPENS AT 8:00 AM AND CLOSES AT 12:00 AM
•ALL GUESTS MUST LEAVE THE DINING ROOM AT THE TIME REQUESTED BY THE STAFF FOR CLEANING.
• BREAKFAST (IF YOU HAVE IT INCLUDED) IS SERVED FROM 8:00 AM TO 10:30 AM (SUMMER HOURS) AND FROM 8:30 AM TO 10:30 AM (WINTER HOURS) WITHOUT EXCEPTION. IF IT IS NOT INCLUDED, YOU CAN CHOOSE TO BUY IT FOR $2 USD PER DAY.

– ROOMS:

• SMOKING AND/OR EATING IS STRICTLY PROHIBITED INSIDE THE ROOMS (PLEASE AVOID FINES).
• ENTRY OF MINORS UNDER 18 YEARS OF AGE INTO SHARED ROOMS IS PROHIBITED.

– BBQ AREA AND GARDENS:

•  IT IS STRICTLY PROHIBITED TO MAKE FIRE 🔥 IN ANY GREEN SPACE ON THE PROPERTY (except the grill ON DAYS WHEN THERE IS NO RISK OF FIRE)
• • DO NOT LEAVE TRASH IN THE FOREST..
•IF YOU SMOKE, THROW THE BUTTS IN THE CANS!! NEVER IN THE FOREST, GRASS OR OUTDOORS.
• WHEN YOU FINISH USING THE GRILL, PLEASE CHECK THAT THERE IS NO TRASH LEFT AND LEAVE THE SPACE CLEAN FOR THOSE COMING BACK..

THE HOSTEL’S SILENCE HOURS BEGIN FROM 00:30HS

THANK YOU VERY MUCH IN ADVANCE!